Frequently Asked Questions

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Where is Southmore Lock and Store located?

Southmore Lock and Store
1112 W Southmore Ave
Pasadena, TX 77502

What are the office hours?

Monday - Friday, 9 AM to 5 PM
Saturdays, 9 AM to 1 PM
Sunday, Closed

What are the access hours?

7 days a week from 7 Am to 7 PM

What security features do you offer?

Our facility is fully fenced, gated, and monitored by security cameras at the entrance. We also have a manager who resides on the property.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
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