Frequently Asked Questions
Where is Southmore Lock and Store located?
Southmore Lock and Store
1112 W Southmore Ave
Pasadena, TX 77502
What are the office hours?
Monday - Friday, 9 AM to 5 PM
Saturdays, 9 AM to 1 PM
Sunday, Closed
What are the access hours?
7 days a week from 7 Am to 7 PM
What security features do you offer?
Our facility is fully fenced, gated, and monitored by security cameras at the entrance. We also have a manager who resides on the property.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.